Terms of Services

Effective Date: 01 June 2025

Last Updated: 31 May 2025

Welcome to StackDot (referred to as “we,” “us,” or “our”), a provider of professional IT services including but not limited to cloud solutions, managed IT support, cybersecurity, software development, and technology consulting.

By accessing or using our website at https://stackdot.in, and/or by engaging with StackDot for any service, you agree to comply with and be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services or access our website.

1. Acceptance of Terms

By accessing, browsing, or using our website or services, you confirm that you are at least 18 years old and have the legal capacity to enter into binding agreements. These Terms constitute a legally binding agreement between you and StackDot.

If you are entering into this agreement on behalf of a company or organization, you represent that you have the authority to bind such entity to these Terms.

2. Description of Services

StackDot provides a range of information technology–related services, including but not limited to:

Managed IT Services

Cloud Infrastructure Setup & Management

Cybersecurity Solutions

Custom Software Development

Technical Support and Consulting

Data Backup and Recovery

Network Administration

Our services may be provided remotely, on-site, or through a hybrid approach depending on the agreed-upon scope of work.

3. Use of Website

3.1 Permitted Use

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others. You must not attempt to interfere with the proper functioning of the site or gain unauthorized access to systems or data.

3.2 Intellectual Property

All content, graphics, logos, trademarks, and other materials on this website are the property of StackDot or its licensors and are protected by copyright and trademark laws. You may not reproduce, distribute, modify, or otherwise use any content without prior written permission from StackDot.

4. Engagement and Scope of Work

Engagement with StackDot for services will be governed by a separate agreement, proposal, or statement of work (“SOW”) that outlines the scope, deliverables, timelines, pricing, and responsibilities of both parties. In case of conflict between the SOW and these Terms, the SOW shall prevail unless otherwise stated.

5. Fees and Payment

5.1 Pricing

All fees are outlined in the applicable SOW or quote provided by StackDot. Prices may be subject to change upon written notice for ongoing services.

5.2 Payment Terms

Invoices are due within the number of days specified in the SOW or invoice. Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law, whichever is lower.

5.3 Refunds

Refund policies are defined in the individual SOW. All sales are final unless otherwise agreed in writing.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of engagement. StackDot will not disclose client data to third parties without explicit consent, except as required by law.

7. Limitation of Liability

To the fullest extent permitted by law, StackDot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services or website. Our total liability for any claims under these Terms shall not exceed the amount paid by you for the applicable service during the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless StackDot, its affiliates, officers, agents, employees, and partners from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our services or website, your violation of these Terms, or your infringement of any third-party rights.

9. Termination

Either party may terminate the agreement for services with written notice as specified in the SOW. Upon termination, all outstanding payments owed shall become due, and we may suspend or cease providing services immediately.

We reserve the right to suspend or terminate your access to the website or services if you violate these Terms.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration or in the courts located in Ahmedabad, Gujarat, India, unless otherwise agreed in writing.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. We will notify users of material changes via email or prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the revised Terms.

12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

StackDot

Email: info@stackdot.in

Phone: +91 884 (980) 8188

Address: A-1114, Siddhi Vinayak Towers, Makarba, Ahmedabad, GJ 380051

Thank you for choosing StackDot. We look forward to supporting your IT needs!