Privacy Policy
Effective Date: 01 June 2025
Last Updated: 31 May 2025
At StackDot, we are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our IT services.
By accessing our website at https://stackdot.in, contacting us through any channel, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or access our website.
1. Information We Collect
We may collect several types of information from and about users of our website and services:
1.1 Personal Information
This includes information that can identify you personally, such as:
Name
Email address
Phone number
Company name
Mailing or billing address
Payment information (processed securely through third-party payment processors)
1.2 Business and Technical Information
When engaging with our IT services, we may collect:
Business contact details
Network and system configurations
Device logs and performance metrics
Authentication credentials (with consent)
Usage data related to our services
1.3 Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring/exit pages
Date and time of visit
This data is collected via cookies and similar tracking technologies. For more information, see Section 5: Use of Cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our IT services and website
To communicate with you regarding your account, service updates, or support requests
To process payments and manage billing
To monitor and analyze usage and trends to improve our services
To detect, prevent, and respond to technical issues or security threats
To comply with legal obligations and protect our rights
3. Legal Bases for Processing Data (GDPR Compliance)
If you are located in the European Economic Area (EEA), our processing of your personal data is based on one or more of the following legal bases:
Performance of a contract (e.g., providing IT services)
Legitimate interests (e.g., improving our services, ensuring security)
Consent (e.g., sending marketing communications)
Legal obligations (e.g., tax compliance)
You have the right to withdraw consent at any time where applicable.
6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure networks, access controls, and regular audits.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights (Applicable to EU Users)
If you are located in the EEA, you have the following rights regarding your personal data:
Right to Access – You may request a copy of your data.
Right to Rectify – You may correct inaccurate or incomplete information.
Right to Erasure – You may request deletion of your data under certain conditions.
Right to Restrict Processing – You may limit how your data is used.
Right to Object – You may object to processing based on legitimate interests.
Right to Data Portability – You may receive your data in a structured format.
To exercise these rights, please contact us using the information provided in Section 10.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
StackDot
Email: info@stackdot.in
Phone: +91 884 (980) 8188
Address: A-1114, Siddhi Vinayak Towers, Makarba, Ahmedabad, GJ 380051
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or by posting a notice on our website. Your continued use of our services after the updated policy becomes effective constitutes acceptance of the revised policy.
Thank you for trusting StackDot with your information. We are committed to maintaining the highest standards of data protection and transparency.