Privacy Policy

Effective Date: 01 June 2025

Last Updated: 31 May 2025

At StackDot, we are committed to protecting your privacy and ensuring that your personal and business information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our IT services.

By accessing our website at https://stackdot.in, contacting us through any channel, or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services or access our website.

1. Information We Collect

We may collect several types of information from and about users of our website and services:

1.1 Personal Information

This includes information that can identify you personally, such as:

Name

Email address

Phone number

Company name

Mailing or billing address

Payment information (processed securely through third-party payment processors)

1.2 Business and Technical Information

When engaging with our IT services, we may collect:

Business contact details

Network and system configurations

Device logs and performance metrics

Authentication credentials (with consent)

Usage data related to our services

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent on the site

Referring/exit pages

Date and time of visit

This data is collected via cookies and similar tracking technologies. For more information, see Section 5: Use of Cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our IT services and website

To communicate with you regarding your account, service updates, or support requests

To process payments and manage billing

To monitor and analyze usage and trends to improve our services

To detect, prevent, and respond to technical issues or security threats

To comply with legal obligations and protect our rights

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

4.1 With Service Providers

We may engage third-party vendors to assist with payment processing, cloud infrastructure, customer support, analytics, and other services. These providers are bound by confidentiality agreements and only process data as directed by StackDot.

4.2 For Legal Reasons

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government investigations).

4.3 In Connection with a Business Transfer

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Use of Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience, analyze site usage, and support marketing efforts.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our site.

For more information, please refer to our [Cookie Policy] (if separate) or see below:

Types of Cookies We Use:

Essential Cookies : Necessary for the operation of the website.

Analytical/Performance Cookies : Used to understand how visitors interact with our site.

Functionality Cookies : Remember choices you make (e.g., language preference).

Targeting Cookies : Used to deliver relevant advertising.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure networks, access controls, and regular audits.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Rights (Applicable to EU Users)

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access – You may request a copy of your data.

Right to Rectify – You may correct inaccurate or incomplete information.

Right to Erasure – You may request deletion of your data under certain conditions.

Right to Restrict Processing – You may limit how your data is used.

Right to Object – You may object to processing based on legitimate interests.

Right to Data Portability – You may receive your data in a structured format.

To exercise these rights, please contact us using the information provided in Section 10.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

StackDot

Email: info@stackdot.in

Phone: +91 884 (980) 8188

Address: A-1114, Siddhi Vinayak Towers, Makarba, Ahmedabad, GJ 380051

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or by posting a notice on our website. Your continued use of our services after the updated policy becomes effective constitutes acceptance of the revised policy.

Thank you for trusting StackDot with your information. We are committed to maintaining the highest standards of data protection and transparency.